We may from time to time change the terms and conditions, without notice, so kindly check from time to time as your continued use of the site signifies your acceptance of any changed terms and conditions.

PRICES

The prices displayed on this site are quoted in South African Rands and are valid and effective only in South Africa. Including VAT on all prices.

All prices are subject to change and confirmation with A 2nd Life is highly recommended.

1.  Applicable Law: 

Any dispute that may arise between you and A 2nd Life will be subject to prevailing South African Laws.

2. Ownership:

Until full payment has been made, ownership of all products vests with A2ndLife.

Customers who elect to collect goods from our premises unconditionally agree and accept that the risk of loss and title for such items passes to you at the time of collection by you or your appointed proxy.

The risk of loss and title passes to you the customer upon delivery as evidenced by the signature of the person taking delivery on our delivery note.

3. Delivery:

No deliveries will take place until payment for the product/s is made in full and cleared by our bank.

Deliveries by us will take place within designated areas and during office hours on working days or by agreement with management.

A 2nd Life will only make deliveries where the product/s can fit in lifts, staircases or through doors and product/s will not be hoisted onto balconies.

The onus is on the customer to inform us of weight restrictions applicable to the place of delivery. Any damages resulting from non-disclosure in this regard will be for the customer’s account.

Please ensure that the place of delivery is accessible for deliveries and that you have cleared the space for the product/s prior to delivery, together with removing breakables that could be in the way of the delivery.

Should the delivery team be required to move any furniture to make space for the delivery of the product/s, A 2nd Life will not be held responsible for any resulting damages to the new or existing furniture or interiors whatsoever.

Any additional costs due to failed deliveries, access problems and/or failure to adhere to the appointment time will be for your account.

A signed proof of delivery by you, the customer, or a representative, without annotations, is proof that you have received the product/s in good order and condition, i.e. undamaged. If there is any damage to the product/s, this must be annotated/ recorded on the proof of delivery upon delivery and reported by you the customer in writing within 24 hours. Refer to clause 6 below regarding exchanges.

4.  Lead Times:

Lead times for deliveries are 2 to 4 weeks provided that these lead times are not affected by any public holidays locally or internationally. This is also providing that the lead time is not affected by strikes, mass actions or natural disasters locally or internationally. The lead time above specifically exclude made to order items as those items may require orders which are as per the respective design house’s turnaround time.

5. Orders:

All orders require a 50% deposit and no order will be processed until the deposit has been paid. If the order is cancelled within 3 days of having paid the 50% deposit, the greater of 10% of the deposit or the actual cost incurred by A2ndLife will be forfeited as a handling fee. All orders cancelled after that period will forfeit the full 50% deposit. Orders already delivered will not be refunded/ exchanged.

6.  Refunds and Exchange Policy:

Damaged Goods- Products that are delivered damaged will only be exchanged and credit given if there is compliance with the requirements in clause 6.

A 2nd Life offers a 7 day exchange policy on all purchases. Apart from the aforementioned and the provisions of clause 3, we will only accept the return of product/s that is returned within 7 days of delivery provided that- The product/s is in the unused condition it was delivered in- Original proof of purchase is provided.

7. Product/s Warranties:

All product/s carry a one year supplier warranty against latent defects unless otherwise stated. Please note that you will need to supply your original invoice when making any claims in this regard. The warranty is effective from date of delivery.

This warranty will not apply where product/s have been altered after leaving the control of A 2nd Life.

This warranty will not apply where the consumer has subjected the product/s to abuse or misuse.

No other warranties, representations or guarantees apply in respect of the product/s.

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